Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CHCCH423B Mapping and Delivery Guide
Provide advice to tenants and clients
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | CHCCH423B - Provide advice to tenants and clients |
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Description | This unit describes the knowledge and skills required to provide information and advice to tenants and/or clients | ||
Employability Skills | This unit contains Employability Skills | ||
Learning Outcomes and Application | This unit may be applied in the social housing context of community services work | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not Applicable | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Analyse relevant tenancy legislation |
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Element: Develop information resources |
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Element: Develop and implement information strategies |
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Element: Advocate for clients on request |
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Element: Provide tenancy and/or client education program |
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Element: Collect information and contribute to policy and law reform issues |
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Element: Review and evaluate strategies |
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